Difference: C-TOCLiteratureReview (13 vs. 14)

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META TOPICPARENT name="C-TOC"

C-TOC Literature Review

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  • use of internet and email decline w/ age, among internet users, popularity of email increases with age in some surveys
  • what do older people want in computer applications? most applications have obvious practical purpose; many participants motivated by perceived practical use of computer applications;
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[Ball 02]

K. Ball, D.B. Bersch, K.F. Helmers, J.B. Jobe, M.D. Leveck, M. Marsiske, J.N. Morris, G.W. Rebok, D.M. Smith, S.L. Tennstedt, F.W. Unverzagt, and S.L. Willis, "Effect of cognitive training interventions with older adults," Journal of the American Medical Association, vol. 288, 2002, pp. 2271-2281.

[Owen 10]

A.M. Owen, A. Hampshire, J.A. Grahn, R. Stenton, S. Dajani, A.S. Burns, R.J. Howard, and C.G. Ballard, "Putting brain training to the test," Nature, 2010, pp. 1-5.

 

[Dickinson 07]

A. Dickinson, J. Arnott, and S. Prior, "Methods for human - computer interaction research with older people," Behaviour & Information Technology, vol. 26, 2007, pp. 343-352.

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  • thinking aloud - difficult in lab settings w/ older users - those w/ cog. impairments struggle w/ unfamiliar interfaces - thinking aloud interferes w/ completion of exp. task; diversity of older participants: some provide excellent data when thinking aloud;
    • retrospective think aloud also limited (memory issues); think aloud description w/ re-presentation of the stimuli must be considered as contributing to user learning, therefor potentially confounding experimental results;
    • "tell-me-what-you-did" also limited - processing and memory difficulties - little remembered of recent procedures; older participants hardly remembered processes accurately until they had repeated them several times;
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  • user diaries...
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  • user diaries - participants rarely had attention free to complete worksheets in any great detail, unlikely to recall precise sequence of events; journaling tends to add to the interruption of the flow of daily events
    • there may also be difficulty w/ physical process of writing due to problems w/ motor control; people who have difficulty learning also least likely to provide useful information via worksheets;
  • talking one-on-one to participants was most effective way of eliciting information, but this process tended to interferer w/ procedure itself; unlikely to find a complete solution;
  • timing: reconsider timing, be flexible, difficult in formally designed experiment;
    • difficult to time tasks accurately
    • older adults find learning about computers more difficult, likely to forget readily, take longer to attain competence then it will for younger people;
  • experimentation to be extended to allow participants to attain confidence and autonomy; learning does not follow smooth upward curve; there may be considerable frustration before a "breakthrough week" when everything falls into place; most commonly occurred between weeks 3 and 6;
  • diversity - older people are more diverse due to likelihood of illness or impairment; desirable to use a between-subjects experimental design. older participant diversity makes it important to carefully control the experimental conditions and measures; ensure ongoing access to a representative and useful sample of older people; recruitment and maintenance of varied and representative sample can only take place through making appropriate organisational decisions;
    • recruitment: bi-weekly computer classes, adverts on class website, local charities (inefficient), local media, allow direct contact with participant to allow screening - expect problems attending the university, provide support for reaching / finding the study; additional problems arise when studies are longitudinal and demand more than one visit to the university - family responsibilities, illness, operations - allow considerable flexibility in terms of scheduling sessions, allow for withdrawals, such delays are part of life experience, added ecological veracity;
  • conclusion: avoid defining older adults in terms of impairments, limitations, illnesses - superficial, stereotypical - negative impact on research;
    • small adjustments to research techniques, careful ongoing monitoring of information received, flexibility w. time and approaches;

  • see Table 1: some considerations for planning research studies involving older participants;
 

[Additional references to follow-up on]

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  • D.D. Salvucci, N.A. Taatgen, and J.P. Borst, "Toward a unified theory of the multitasking continuum: From concurrent performance to task switching, interruption, and resumption," CHI 2009, 2009, pp. 1819-1828.
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On cognitive training (FuturePlay ref's)

  • K. Ball, D.B. Bersch, K.F. Helmers, J.B. Jobe, M.D. Leveck, M. Marsiske, J.N. Morris, G.W. Rebok, D.M. Smith, S.L. Tennstedt, F.W. Unverzagt, and S.L. Willis, "Effect of cognitive training interventions with older adults," Journal of the American Medical Association, vol. 288, 2002, pp. 2271-2281.

  • A.M. Owen, A. Hampshire, J.A. Grahn, R. Stenton, S. Dajani, A.S. Burns, R.J. Howard, and C.G. Ballard, "Putting brain training to the test," Nature, 2010, pp. 1-5.
 

CPSC 544 Topic Presentation & Paper: Universal Usability - Healthy Older Adults (10/13/09)

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  • features specially designed to make interaction easier for older people will be useful for everybody - greater universal usability - user sensitive inclusive design
  • types of messages: menu choice, confirmatory, default input, context-sensitive help, talk-through, explanation, error recovery, partitioned input
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Additional References (not presented)

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Additional References (not presented)

  The following references were not presented during the topic presentation, but included in the initial research survey.
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[Davis 08]

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[Davis 08]
  Davis H, Vetere F, Francis P, Gibbs M, Howard S. €œI Wish We Could Get Together€: Exploring Intergenerational Play Across a Distance via a 'Magic Box'. Journal of Intergenerational Relationships. 2008;6(2):191-210. Available at: http://www.informaworld.com/openurl?genre=article&doi=10.1080/15350770801955321&magic=crossref||D404A21C5BB053405B1A640AFFD44AE3.
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[Ellis 00]

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[Ellis 00]
  Ellis RD, Kurniawan SH. Increasing the Usability of Online Information for Older Users: A Case Study in Participatory Design. Computer Law. 2000;16(3):180-186.
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[Goodman 04]

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[Goodman 04]
  Goodman J, Dickinson A, Syme A. Gathering Requirements for Mobile Devices using Focus Groups with Older People. In: Designing a More Inclusive World, Proceedings of the 2nd Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT), Springer. Citeseer; 2004:1-10. Available at: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.130.7025&rep=rep1&type=pdf.
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[Kurniawan 05]

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[Kurniawan 05]
  Kurniawan SH, Zaphiris P. Research-derived web design guidelines for older people. In: Proceedings of the 7th international ACM SIGACCESS conference on Computers and accessibility. ACM; 2005:135. Available at: http://portal.acm.org/citation.cfm?id=1090810.
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[Rosson 02]

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[Rosson 02]
  Rosson M, Carroll J, Seals C, Lewis T. Community design of community simulations. In: Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques. ACM; 2002:75€“83. Available at: http://portal.acm.org/citation.cfm?id=778726.
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Utopia Conference [Brewster 02]

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Utopia Conference [Brewster 02]
  Brewster, S., & Zajicek, M. A new research agenda for older adults. Worksop held at HCI2002, South Bank University (2002). http://www.dcs.gla.ac.uk/~stephen/workshops/utopia/index.shtml (accessed Oct 2009).
 
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