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META TOPICPARENT |
name="C-TOC" |
C-TOC Literature Review |
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- abstract: alleviating repetitive questioning behaviour
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- intro: current guidelines - writing the answer down and directing the PwAD to the written answer; having them find the answer for themselves; providing reorientation with written reminders, signs, clocks, calendars, whiteboards, as well as through familiar objects and memories; misleading or distracting them if the true answer could cause distress
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- intro: current guidelines - writing the answer down and directing the PwAD to the written answer; having them find the answer for themselves; providing reorientation with written reminders, signs, clocks, calendars, whiteboards, as well as through familiar objects and memories; misleading or distracting them if the true answer could cause distress
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- explored dimensions of repetitive questioning in an effort to provide a user and needs analysis for a proposed technological intervention for the problem; interested in whether or not those w/ AD would be willing to use technology, the barriers to use the technology for this population, effectiveness of technology at relieving some of the caregiver stress associated with repetitive questioning behaviour;
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- repetitive questioning study: what are the information needs of AD patients? what are their best modes of interaction? how can we provide information in a manner that is timely, informative, relevant? how can caregiver input the info w/ less stress and effort than answering the PwAD's questions?
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- repetitive questioning study: what are the information needs of AD patients? what are their best modes of interaction? how can we provide information in a manner that is timely, informative, relevant? how can caregiver input the info w/ less stress and effort than answering the PwAD's questions?
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- multi-method approach: diaries, semi-structured interviews;
- results: primarily inductive analysis approach
- information needs: time (concept of time for AD patients seems to change); schedule (TV schedules not used), reminders limit independence, but ay be helpful, limit advance notification of an event to reduce questioning - family gatherings should be known far in advance; current event details, information (i.e. misplaced items, recent history, brief biographies w/ photos of people; opinions / feedback - reinforcement questions;
- interaction abilities: not able to use a computer by themselves, mechanical interactions and remotes too complex, difficulty w/ the telephone; problems initiating activities, linguistic difficulties - reading absorption and comprehension, following a plot; stopped writing or are writing unintelligibly; generally found to have intelligible speech - difficulty coming up with right word, forming complex questions, difficulty understanding, problems w/ pronunciation;
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- discussion: fluid reality of AD patients; denial vs. face-saving; competing interests of PwADs and CGs; PwAD not only trusts the device to give wanted information, but also must understand the information; those w/ mild AD or MCI would have need for more detailed info
- feasibility: need to satisfy various info needs in various settings; interaction abilities constrain the device; should be able to answer most questions of PwAD; time and schedule info; context about event underway (context and location-aware; item location (sensor technology), moveable within the home / outside the home? opinions and feedback, rules that require reasoning, list of steps to complete common items;
- mechanical skills - eliminate chance for errors; most basic of interactions, direct input (touch), speech may be difficult (declining language abilities, difficulty in remembering words), barriers to complexity and anxiety about technology is common among elderly, exacerbated among PwDs; perhaps introduced during earlier stages of memory decline? important that device does not resemble a computer; needs to always be on / ready to use; method of gaining attention required; interface design will be challenging; willingness of caregiver to maintain? effective enough at lessening the questioning behaviour to justify burden of maintaining the information (CG);
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- discussion: fluid reality of AD patients; denial vs. face-saving; competing interests of PwADs and CGs; PwAD not only trusts the device to give wanted information, but also must understand the information; those w/ mild AD or MCI would have need for more detailed info
- feasibility: need to satisfy various info needs in various settings; interaction abilities constrain the device; should be able to answer most questions of PwAD; time and schedule info; context about event underway (context and location-aware; item location (sensor technology), moveable within the home / outside the home? opinions and feedback, rules that require reasoning, list of steps to complete common items;
- mechanical skills - eliminate chance for errors; most basic of interactions, direct input (touch), speech may be difficult (declining language abilities, difficulty in remembering words), barriers to complexity and anxiety about technology is common among elderly, exacerbated among PwDs; perhaps introduced during earlier stages of memory decline? important that device does not resemble a computer; needs to always be on / ready to use; method of gaining attention required; interface design will be challenging; willingness of caregiver to maintain? effective enough at lessening the questioning behaviour to justify burden of maintaining the information (CG);
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- conclusion: info applicant to reduce repetitive questioning likely to fail - must introduce at appropriate phase, keep level of detail appropriate for that phase;
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- H. Kautz, L. Arnstein, G. Borriello, O. Etzioni, and D. Fox, "An overview of the assisted cognition project," AAAI-2002 Workshop on Automation as Caregiver: The Role of Intelligent Technology in Elder Care, 2002, p. 6065.
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- M. Morris, J. Lundell, and E. Dishman, "Catalyzing social interaction with ubiquitous computing: a needs assessment of elders coping with cognitive decline," CHI'04 extended abstracts on Human factors in computing systems, ACM, 2004, p. 1154.
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| On designing technology to address users w/ dementia
- A. Mihailidis, J. Boger, M. Canido, and J. Hoey, "The Use of an Intelligent Prompting System for People with Dementia," interactions, 2007, pp. 34-37.
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- J. Wherton and A. Monk, "Designing cognitive supports for dementia," ACM SIGACCESS Accessibility and Computing, 2006, pp. 28-31.
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- R. Orpwood, C. Gibbs, T. Adlam, R. Faulkner, and D. Meegahawatte, "The design of smart homes for people with dementia:user-interface aspects," Universal Access in the Information Society, vol. 4, 2005, pp. 156-164.
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- R. Orpwood, C. Gibbs, T. Adlam, R. Faulkner, and D. Meegahawatte, "The design of smart homes for people with dementia: user-interface aspects," Universal Access in the Information Society, vol. 4, 2005, pp. 156-164.
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On task interruption + resumption |
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The following references were not presented during the topic presentation, but included in the initial research survey. |
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< < | [Davis 08]
Davis H, Vetere F, Francis P, Gibbs M, Howard S. I Wish We Could Get Together: Exploring Intergenerational Play Across a Distance via a 'Magic Box'. Journal of Intergenerational Relationships. 2008;6(2):191-210. Available at: http://www.informaworld.com/openurl?genre=article&doi=10.1080/15350770801955321&magic=crossref||D404A21C5BB053405B1A640AFFD44AE3 . |
| [Ellis 00]
Ellis RD, Kurniawan SH. Increasing the Usability of Online Information for Older Users: A Case Study in Participatory Design. Computer Law. 2000;16(3):180-186. |
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Rosson M, Carroll J, Seals C, Lewis T. Community design of community simulations. In: Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques. ACM; 2002:7583. Available at: http://portal.acm.org/citation.cfm?id=778726 . |
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> > | [Davis 08]
Davis H, Vetere F, Francis P, Gibbs M, Howard S. I Wish We Could Get Together: Exploring Intergenerational Play Across a Distance via a 'Magic Box'. Journal of Intergenerational Relationships. 2008;6(2):191-210. Available at: http://www.informaworld.com/openurl?genre=article&doi=10.1080/15350770801955321&magic=crossref||D404A21C5BB053405B1A640AFFD44AE3 . |
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CPSC 544 - Human Computer Interaction |