Difference: C-TOCLiteratureReview (73 vs. 74)

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Literature Review Notes

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Speier C, Vessey I, Valacich JS. The Effects of Interruptions, Task Complexity, and Information Presentation on Computer-Supported Decision-Making Performance. Decision Sciences. 2003;34(4):771-797. Available at: http://doi.wiley.com/10.1111/j.1540-5414.2003.02292.x

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abstract: influence of interruptions on different types of decision-making tasks, and ability of info. presentation formats to alleviate them; interruptions facilitate performance on simple tasks, inhibiting performance on complex tasks; spatial presentation formats able to mitigate effect of interruptions while symbolic formats were not;

[Storch 92]

Storch N. Does the user interface make interruptions disruptive? A study of interface style and form of interruption. In: Posters and short talks of the 1992 SIGCHI conference on Human factors in computing systems. ACM; 1992:14. Available at: http://www.interruptions.net/literature/Storch-DE92011295.pdf.

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abstract: looked at how unexpected interruptions disrupt computer user performance, whether there is a significant effect due to style of user interface (GUI vs CUI); performance in data entry of personnel database, 3 different forms of interruption (telephone, visitor, on-screen interruption - subject must answer simple question); eye motion data analysed in terms of amount of time and avg. duration of eye fixations on screen; result: screen interruption was disruptive, telephone was not, walk-in intermediate disruption; lower performance directly related to looking more at screen; duration of interruption weakly correlated to performance; another possible explanation for disruptiveness of screen interruption vs. telephone interruption was similarity by modality; GUI makes it easier to work through non-similar (phone, walk-in) interruptions;

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Tran Q, Calcaterra G, Mynatt E. How an Older and a Younger Adult Adopted a Cooking Memory Aid. Proc. Human-Computer Interaction International (HCII). 2005. Available at: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.78.3784&rep=rep1&type=pdf.

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