HardwareFailures < Imager

Hardware Failures

1	Addax Failed	06/05/05	2	Tamara Munzner
	6th May failure. Addax hard drive has failed again. We are at the second replacement, third drive, for addax.	Initial Notes: a) New drive is needed asap, computer is idle and needed by Alex Merritt. b) What can we do to either isolate the failure or replace addax? ~23May. Hard Drive Replaced. Help Desk is looking at monitoring temperature in unit, though some believe failure resulted to poor environment (e.g.: air dust). SEVERITY DROPPED FROM 3 to 2 for now since machine is usable. June-No temp sensor available. Not clear what to do from from here. Talk to Tamara. 20Jun. Tamara says if this PC is a lemon, then it is a lemon and there is not much we can do except continue to replace the hard drive until funds are available to replace the machine. 3 Aug 05-keeping this one open a bit longer while we wait to see if there are more problems with addax. 9 Jan 06. Addax has probably reached the max number of hard drive replacements.

2	Ravel	08/22/06	2	David White
	Hard drive frequently fails	Initial Notes: a) I beleive the hard drive has been replaced once or twice already b) It is currently in the middle of a diagnostic test, and has been waiting for months for someone to come back and finish the test Aug 23 - the hard drive is being sent back for replacement under warranty

Topic revision: r3 - 2006-08-23 - DavidWhite