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Faculty/Staff Directory 

On this page

  1. Undergraduate Program questions
  2. Grad Program questions
  3. IT Help Desk
  4. Location & Hours
  5. Getting Here
  6. Other Resources

Undergraduate Program questions

Before contacting our Undergraduate Program Support Staff, please refer to these resources first:
Undergraduate Program webpages
FAQs 

What types of questions can we answer?

  • Applying for a CS specialization
  • Program information
  • Course registration
  • Accessing and submitting online timesheets
  • Applying for student research awards

What types of questions can't we answer?

There are some topics for which you'll need to schedule an appointment with an advisor instead, like: 

  • MATH and STATS course requirements
  • Prerequisites
  • Program options
  • Admissions
  • Transfer credits
  • Meeting CS graduation requirements

There are some topics for which you'll need to contact Science Advising, like:

  • Courses in other departments such as first year PHYS, CHEM, BIOL or ENGL requirements
  • Choosing electives to satisfy the Science Breadth Requirement
  • Transferring credits for courses other than CS courses


Are your undergraduate program questions still unanswered?

If you haven't found answers on our website or the other modes of contact listed above,

Grad Program questions

IT Help Desk

The Computer Science IT Help Desk is here to ensure our computing services for CS Faculty, staff, graduates and undergrad students enrolled in CS courses work properly.
 

Please Note:

1.  The Help Desk is not equipped to help with questions about courses, admissions, programs or schedules. For these questions, please visit the undergraduates or graduates sections of the website.

2.  The Help Desk is not equipped to help with questions about space and facilities-related requests (access to the building, computer lab bookings and any building-related issues). For these questions, please email space-admin@cs.ubc.ca


Self-help IT Resources

Our support also includes:

  • Department-owned computer hardware
  • Departmental webpages

Are your questions still unanswered?

The Computer Science IT Help Desk is available by email: help@cs.ubc.ca  from Mon. - Fri. 8:30 a.m. to 4:30 p.m. Until further notice, in-person service is by appointment only. 

Location & Hours

Main CS Office LocationICICS address

ICICS Building
The University of British Columbia
201-2366 Main Mall
Vancouver, BC Canada V6T 1Z4
Tel: 604-822-3061
Fax: 604-822-5485

Hours:

7:30 am - 5:00 pm (M-F)        
The undergraduate zone will be open from 7:30 a.m. - 7:00 p.m. (M-F) until Sept 20 (drop /add course deadline), and then will be 7:30 a.m. - 5:00 p.m. (M-F)

ICICS building
ICICS Building: Computer Science Department

Hugh Dempster Pavilion (CS Lecture Theatres and Classrooms)

6245 Agronomy Road
Vancouver, B.C.  V6T 1Z4
Canada

Getting Here

Public Transit

Use the Translink website to plan your route to UBC, or use the "Bus" option on Google Maps direction-finder, which will likely have you arrive at the UBC bus loop near the SUB. Walk west from the bus loop, and then south along Main Mall. There are also shuttle routes for getting around campus. 

Parking

The Thunderbird Parkade and Health Sciences Parkade are the closest parkades to the ICICS/CS building which is located at 2366 Main Mall and the Hugh Dempster Pavilion at 6245 Agronomy Rd. It takes approximately 5 minutes to walk west from the parkades to the building. The "B4" Lot on the corner of Main Mall and Agronomy is much closer than the parkades, however it may be difficult to find spots. It also has several short-term meters. More info.


Map of Greater Vancouver

Other Resources

Floor Maps  ICICS building maps of each floor
UBC Campus Wayfinding Map  Interactive location finder
UBC Visitor Parking  Find parking locations and availability of spots
AMS Safe Walk Program   Be escorted safely to your destination on campus