Facilities & Labs

All students:  Run getacct now.

Run getacct before the term begins to ensure you'll have full access to services and labs.

IT Helpdesk CONTACT

help@students.cs.ubc.ca
Online assistance  
Call:  604-822-1423

Account Information

Activation
Email
Printing

Labs

To request access to the undergraduate labs, send an email to space-admin@cs.ubc.ca stating your name, reason, date, and time for desired access. Check on lab availability first.

Lab X351
Lab X351

Are you a 1st year student?

Check out this Lab Zero presentation to get an introduction to essential resources available to you as a Computer Science student.

Learning Facilities 

Demco Learning Centre
Demco Learning Centre

If a concept has been presented in class that you don't understand, get help right away!

Demco Learning Centre (DLC)  Provides free, drop-in help for students enrolled in CPSC 110121 or 210. Assistance is provided on course concepts and on department computing facilities. The DLC also provides space for you to study, alone or in a small group.

Reading Room  Offers research assistance and recent tech publications and journals, along with course reserves.

The Faculty of Science and Learning Commons websites provide links to many other resources on campus such as academic coaching, tutoring and tips for research and writing. Take time to familiarize yourself with the resources available.

TA office hours

Find your TA's upcoming office hours in Demco Learning Centre.

FAQs

Am I eligible for free software?

Can I connect remotely?

How do I restore a deleted file?

What is my disk quota?

What are the key Linux commands?